Legal Notice

Share on Facebook Share on Twitter

Information accessibility 

(summary of legislation)
Service provider is bound to always provide the next information to the customer:
a)    Company identity (company name and address, register number),
b)    Contact information, that enable customer quick and efficient communication (e-mail, phone number),
c)    Essential features of articles or services (including services required after purchase and warranties),
d)    Article availability (every product or service listed on the web site, should be accessible in understandable time period),
e)    Conditions of delivery or execution of service (manner, place and delivery deadline),
f)    All prices must be evidently and undoubtedly assigned and there should be clearly shown whether the price already include taxes and the shipping costs,
g)    Payment and shipping methods,
h)    Time validity of the offer
i)    Time limit in which customer can resign from the agreement and the terms of resignment; if and how much will it costs the customer to return a product,
j)    Procedure explanation after complaint, including all information about the contact person or service for customer relations.