Terms and Conditions

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Prices

 
All prices at the online store www.mountainboardshop.eu are in EUR and final on the day of the contract and already include VAT.
 
On completion of the purchase, you will receive confirmation receipt of your order via e-mail with details about your order. The value of VAT is shown in the shopping cart before completing the order. Prices are subject to change without notice.
 
 

Order procedure and payment method

 
Ordering can be done through the website www.mountainboardshop.eu, information telephone number 040/412044 or email info@mountainboardshop.eu.
 
There are two types of payments. Cash on Delivery (only for Slovenia) and payment by proforma invoice. Cash on Delivery shall be made at delivery, the amount paid to the deliverer. If you select payment by proforma invoice, the amount must paid at the appropriate institution (bank, post office).
When ordering through the website, you will receive a proforma by email, after selecting your products and providing your personal information.  We will also send you a proforma for selected items, if you order by MSN, Skype, telephone or email. 
 
As a reference for the payment please use the proforma number. The goods will be shipped out, when we receive the full amount credited to our bank account . Invoice Payment must be made within 5 (five) working days after receiving the quotation, failing which the invoice is canceled. Products in stock are sent to the address of the subscriber the next business day. Products that are not in stock, are sent within the specified time of delivery to the customer. 
 

Returns

 
The buyer has the right to return the goods in the period of 20 days after order confirmation from the provider, without any compensation. Bought goods must be undamaged and unused in the original, undamaged packaging. The buyer is however obligated to cover the cost of the delivery made when returning the goods. The buyer must notify the provider about the intention of returning in writting, 12 days after order confirmation to the email address: info@mountainboardshop.eu, whereas the goods must be returned in the following 8 days. In case the package was delivered to the customer in more than 5 days after the order confirmation (does not apply for personal takeover), the following deadlines apply: the buyer is obligated to notify the provider regarding the return in 7 days after receiving the goods and return the goods in the following 8 days.
 

Delivery

 
Delivery shall be implemented from Monday to Friday, if nessesary also on Saturday. We hold the right to decline delivery to unaccessible places. Products can also be collected in person at our store. 
 

Shipping Costs

 
Delivery costs are paid by the customer at the applicable rates of Post of Slovenia. You do not pay shipping costs if the goods are collected personally at our store .
 
 

Delivery time

 
The delivery period of goods is up to 7 days (2-3 days for goods in stock). Provider will send the package or make it ready for personal takeover in the shortest possible time. Every order will be handled the same day or the next working day at the latest. In case this is not possible, because of the obvious reasons, the buyer will be notified before or right after order submission, but absolutely before the confirmation of the order.
 

Warranty 

 
The company Validus Ventus d.o.o. guarantees the quality of goods as guaranteed by the importer and producer of goods. The guarantee may be exercised only with a warranty certificate, together with a copy of the invoice. Warranty repairs can only be performed at authorized service stations. Authorized service and warranty periods for the enforcement of warranties and services are listed on the warranty. If the product is not accompanied by proof of purchase, the guarantee is enforced on the bases of the bill.
In case of damage caused by improper use, negligent treatment, mechanical damage or failure in the event of higher force, the warranty does not apply. The warranty can not be invoked in the event that there are visible intervention of unauthorized people, mismanagement, negligent handling or using non-original elements.
 
 

Privacy Policy

 
Online Store mountainboardshop.eu is committed to sustainable protection of personal data. Validus Ventus d.o.o. and mountainboardshop.eu will never sell or share your personal information with third parties.
Your information is used only for the smooth running of contracts.
It also can be used to adapt the operation of an online store to your interests.
 
 

Photos and Content

 
Online Store mountainboardshop.eu is trying to include accurate and timely information. However mountainboardshop.eu does not warrant or guarantee the accuracy of the information and does not accept any damages or liability for errors in the content. Images of products are symbolic and do not represent actual situation. Any disputes arising are under the jurisdiction of the court in Kranj.